Ultimate Service

SJU prides itself on delivering best-in-class, results-driven services to our customers during each visit. Our goal is to build a strong relationship between our technicians and your operation. The more our technicians know about your location, the quicker we get you up and running.

Local Service, National Network

  • Assigned Primary Technician for each account which creates intimate knowledge between your equipment and your technician.
  • Our Same Day Service Model gets you back up and running the same day you go down.
  • High First Time Fix Rate – we offer one of the highest rates in the industry.

Personalized Customer Care

  • Our Lifecycle Order Management approach ensures service responsiveness, consistency and accuracy.
  • Our dedicated Service Delivery Specialists help address all your service questions and concerns.

Parts On-demand

  • Critical Parts – stocked on technician’s vehicles and in local warehouses.
  • We are single-minded – to deliver you the right parts on-time, in-full and with no-errors.